1. Introduction
Aixrio ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit aixrio.com or use our services.
2. Information We Collect
We collect information you provide directly — such as your name, email address, phone number, company details, and project information — when you fill out our contact form, book a strategy call, or otherwise communicate with us. We also automatically collect certain technical data, including your IP address, browser type, device information, pages visited, and time spent on our site, through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, provide and improve our services, send you updates or marketing communications you've opted into, analyze site usage and performance, and comply with legal obligations. We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and support advertising and analytics tools such as Google Analytics and the Meta Pixel. You can control or disable cookies through your browser settings, though some site features may not function properly without them.
5. Third-Party Services
We work with trusted third-party platforms to deliver our services and analyze performance, including Google Ads, Google Analytics, Meta Business Suite, and email marketing platforms such as Mailchimp or HubSpot. These providers may collect information as governed by their own privacy policies.
6. Data Sharing & Disclosure
We may share your information with service providers who perform functions on our behalf (such as hosting, analytics, or email delivery), when required by law, or in connection with a business transfer such as a merger or acquisition. We require any third party we share data with to handle it securely and in line with this policy.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
9. Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@aixrio.com.